Privacy Policy
At Earthworks Tauranga, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, use our services, or communicate with our team. By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Earthworks Tauranga collects various types of information to ensure a smooth and effective user experience. This includes both personal data (information that can identify you) and non-personal data (anonymous technical data).
Personal Information
When you contact us via our website, submit a form, or communicate with our staff, we may collect the following personal details:
Your full name
Email address and contact number
Business name (if applicable)
Any other personal information you voluntarily provide
Usage Data
We may collect technical data about how you interact with our website, such as:
Your IP address and approximate location
Device type, browser version, and operating system
Pages visited, duration of visit, and referral URLs
This information helps us understand user behavior and enhance site performance.
Cookies and Tracking Technologies
Earthworks Tauranga uses cookies and similar tracking tools to deliver a more personalized and responsive browsing experience. These include:
Essential Cookies: Necessary for site functionality such as navigation and session stability
Performance Cookies: Used for analytics and to monitor website usage trends
Functional Cookies: Support features like saved preferences and interactive elements
Marketing Cookies: Used only with your consent to provide relevant advertising
You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
How We Use Your Information
Information collected by Earthworks Tauranga is used only for legitimate business purposes, including:
Service Delivery: To provide accurate quotes, schedule site visits, and deliver our services
Customer Support: To follow up on service requests or technical issues
Website Improvement: To enhance design, navigation, and content based on analytics
Marketing Communications: With your consent, we may send service updates, newsletters, or promotional offers
Legal Compliance: To meet obligations under applicable laws or enforce our terms of service
Sharing Your Information
Earthworks Tauranga does not sell, lease, or trade your personal information. However, we may share your data with trusted third parties in limited scenarios.
Third-Party Service Providers
We partner with external service providers for:
Website hosting and technical support
Data analytics and performance monitoring
Email delivery and customer communication systems
These providers are required to maintain the confidentiality of your information and are restricted from using it for any purpose other than the services we’ve contracted them to perform.
Legal and Safety Disclosures
We may disclose your information if:
Required by law or legal process
Necessary to protect the rights, property, or safety of Earthworks Tauranga, its users, or the public
In connection with fraud investigations or violations of our terms
Your Privacy Rights
As a user of Earthworks Tauranga’s website, you have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you
Correction: Ask us to correct any inaccurate or outdated information
Deletion: Request deletion of your data, subject to legal retention requirements
Restriction: Ask us to limit the processing of your data under certain conditions
Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us directly
To exercise any of your rights, please reach out using the contact details provided on our Contact Us page.
Data Security
Earthworks Tauranga implements robust security measures to protect your personal information, including:
SSL encryption on our website
Password-protected access for authorized personnel only
Routine software updates and monitoring
While we strive to secure your information, no method of online transmission is completely secure. We cannot guarantee absolute data protection, but we take all reasonable precautions to safeguard your privacy.
External Links
Our website may contain links to third-party sites for informational purposes. Please note:
Earthworks Tauranga is not responsible for the privacy policies of external websites
We recommend reviewing the privacy practices of any third-party site before submitting your data
Changes to This Privacy Policy
Earthworks Tauranga reserves the right to update this Privacy Policy to reflect legal, technological, or operational changes. Revisions will be posted on this page with a “Last Updated” date. We encourage you to review this page periodically to stay informed.
If you have any questions or concerns about how your data is handled, please contact Earthworks Tauranga via the details listed on our website.
